Quality starts
with a clear reference.
Order checks aligned with the approved artwork, specifications and applicable sample. Define the material, components, quantity and packing requirements before production.
Five stages.
One shared specification.
| Stage | Review focus |
|---|---|
| Specification & artwork | Dimensions, material, finish, logo, text, components and order requirements. |
| Sample | The physical details included in the agreed sample scope. |
| During production | Relevant process and assembly details against the approved reference. |
| Finished awards | Appearance, dimensions, surface, artwork, fit, stability, quantity and accessories. |
| Packing | Protection, configuration, components, branding, labels and quantities. |
Agree what
acceptance means.
Bring your criteria into the project brief.
Share internal acceptance checklists, dimensional tolerances, defect definitions and any testing, report or photo requirements before the production scope is agreed.
Define the applicable checks, responsibilities and reporting arrangements in the order. Keep the approved reference accessible as the design moves between stages.
Review the details
customers will notice.
Artwork & information
Check the agreed logo, wording, spelling, position and personalized versions.
Finished form
Review surface, dimensions, component fit, base stability and the included accessories.
Packing configuration
Check protection, component separation, labels, branding, allocation and quantities.
Make feedback
specific and useful.
Connect the issue to the order reference.
Provide the order number, approved reference, clear photos, affected models and quantities, the specific difference and when it was found.
This information supports a focused review and agreement on the next assessment and handling steps.
Useful next steps.
Before you
get started.
Practical details for a clearer project brief.
What is the basis for the quality review?
The order’s approved artwork, specifications and applicable sample, together with the agreed material, parts, quantity and packing requirements.
Which stages are reviewed?
The framework covers specification and artwork, sample, production, finished awards and packing. The applicable inspection arrangements are agreed for the order.
What is checked on a finished award?
Relevant checks include appearance, dimensions, surface, logo and text, component fit, base stability, quantity and accessories.
Can we provide our own acceptance criteria?
Share the checklist, tolerances, defect definitions and any testing or reporting needs before the order scope is agreed. Confirm responsibilities in writing.
Is packing part of the review?
Yes. Review protection, packing configuration, accessories, branding, labels, allocation and quantities against the agreed requirements.
What should we send with a quality concern?
Provide the order and approved reference, clear photos, affected models and quantities, the difference observed and the date found.
Define the details
that matter to your order.
Share your specification and acceptance requirements.